We Raise Investment LLC ("We Raise", "we", "our", or "us") is committed to protecting the privacy of our clients, website visitors, and prospective investors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Dubai International Financial Centre (DIFC) Data Protection Law (DIFC Law No. 5 of 2020) and applicable international standards.
1. Information We Collect
We may collect the following categories of personal information:
- Identity Data: Full name, date of birth, nationality, passport or Emirates ID number.
- Contact Data: Email address, telephone number, mailing address.
- Financial Data: Bank account details, investment history, source of funds, net worth information.
- Technical Data: IP address, browser type, device information, cookies, and usage data collected when you visit our website.
- Communication Data: Records of correspondence, enquiries, and meeting notes.
2. How We Collect Your Information
We collect personal information through:
- Direct interactions — when you complete forms, contact us by email or telephone, or meet with our team.
- Automated technologies — cookies and similar tracking technologies on our website.
- Third parties — due diligence providers, public registries, introducers, and referral partners.
3. How We Use Your Information
We process your personal information for the following purposes:
- To provide investment management services and fulfil our contractual obligations.
- To comply with applicable laws and regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations.
- To assess suitability and appropriateness of investment products.
- To respond to your enquiries and provide client support.
- To send relevant market updates and investment communications (with your consent).
- To improve our website and services through analytics.
4. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
- Contract: Processing necessary to perform our investment management agreement.
- Legal obligation: Processing required to comply with DFSA regulations, AML laws, and tax reporting requirements.
- Legitimate interests: Improving our services, fraud prevention, and direct marketing to existing clients.
- Consent: For marketing communications and non-essential cookies.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Regulatory authorities (DFSA, UAE Financial Intelligence Unit) as required by law.
- Professional advisers — auditors, lawyers, and compliance consultants under strict confidentiality.
- Service providers — IT infrastructure, custody, and fund administration partners who process data on our behalf.
- Investment counterparties where necessary to execute transactions on your behalf.
6. International Data Transfers
Where we transfer personal data outside the DIFC, we ensure appropriate safeguards are in place in accordance with DIFC Data Protection Law, including the use of standard contractual clauses or transfers to jurisdictions with adequate data protection standards.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. Client records are typically retained for a minimum of six (6) years following the end of the client relationship, in accordance with DFSA requirements.
8. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete personal data.
- Erase your personal data where there is no legitimate reason for continued processing.
- Restrict processing of your personal data in certain circumstances.
- Port your personal data to another organisation in a structured, machine-readable format.
- Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at privacy@weraiseinvestment.com. We will respond within 30 days.
9. Cookies
Our website uses cookies to improve functionality and analyse traffic. Strictly necessary cookies are set automatically. Analytics and preference cookies require your consent. You may manage your cookie preferences through your browser settings at any time.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These include encrypted data transmission (TLS), access controls, and regular security assessments. In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised "Last updated" date. Material changes will be communicated to you directly where required.
12. Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact:
- Data Protection Officer
- We Raise Investment LLC
- Dubai International Financial Centre, Dubai, UAE
- Email: privacy@weraiseinvestment.com
If you are not satisfied with our response, you have the right to lodge a complaint with the DIFC Commissioner of Data Protection.